The regular consultation hours of the Digital Ambassadors offer older people the opportunity to ask questions in a personal conversation and to receive help with technical problems. The involvement of Community Nurse Plus also takes the social aspect into account and creates a direct exchange between the elderly and the community. It is possible via Community Nurse Plus to borrow tablets free of charge. In this way, older people can first try out whether the use of digital devices appeals to them before they have to buy a device themselves. They can also familiarize themselves with the operation and gain initial experience without having to invest money directly.

Digitization has increased rapidly in recent years and many things can now only be done digitally. For older people, this can sometimes be a challenge, as they may not be as familiar with technology as younger generations.  

It is important to support older people so that they don't get left behind by digitization. By helping them to use technology, we can help ensure that they can continue to participate in social life and remain independent as they get older.  



By establishing a fixed point of contact for help with smartphones, laptops and other devices, people who have difficulties can get support quickly and easily. Having regular talking hours at a central point is a good way to ensure that help is available to those who need it.